Questions families ask us.

Home care, which is what TrueFam provides, is non-medical help with daily life: personal care, companionship, meals, housekeeping and errands. Home health care is skilled medical care, such as nursing or therapy, ordered by a doctor. Many families use both.

Cost depends on how many hours of care your loved one needs and what kind of help is involved. After your free consultation, we’ll give you a clear quote with no hidden fees.

We work with both Medicare and Medicaid. What is covered depends on your specific plan and eligibility, so we’ll help you check your benefits before care begins.

Yes. We work with long-term care insurance policies and VA benefits, and we can help you with the paperwork they require.

Tell us the schedule you have in mind and we’ll talk through the options. We’ll be upfront about any minimums before you commit to anything.

We’ll work to start care as soon as your family is ready. Timing depends on the schedule and level of support needed, and we’ll give you a clear start date during your consultation.

We consider your loved one’s needs, personality, interests and schedule. Our goal is a caregiver who is a good fit, not just someone who is available.

Just let us know. We’ll talk about what isn’t working and introduce a different caregiver who may be a better match.

Yes. Needs change, and the plan should too. We review care regularly and you can ask for changes at any time.

We provide care in private homes and apartments, and in many cases in senior living communities. Call us to talk about your situation.

We serve Chicago and nearby suburbs. Call us to confirm we cover your neighborhood.

Call us or request a free consultation online. We’ll ask a few questions, answer yours and set up a time to meet.